Indonesia E-Visa Registration

Last updated: June 13, 2026 · Reviewed by Jack Woo, Senior Travel Documents Specialist

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Sample photo for Indonesia E-Visa Registration

Document Details

Intro

The Indonesia e-visa is an electronic travel authorization for foreign nationals entering Indonesia for tourism, business, or social visits, covering the Indonesia tourist visa, business visa, and social visit categories in a single online process. Applications go through the official Directorate General of Immigration portal at evisa.imigrasi.go.id, and every applicant must upload a passport photo as part of account registration. The official User Manual sets the Indonesia e-visa photo requirements at JPEG, JPG, or PNG format in color, a minimum of 400×600 pixels, and a maximum file size of 2 MB. Get the photo right before opening the portal: Indonesia visa fees are non-refundable once paid, and a rejected photo forces a full resubmission.

Photo requirements at a glance

Indonesia e-visa photo requirements: official specifications

All values below are drawn directly from the Indonesian Ministry of Foreign Affairs e-Visa User Manual.

Specification Required value
File format JPEG, JPG, or PNG (color only)
Minimum dimensions 400 × 600 pixels
Maximum file size 2 MB
Head height (chin to crown) 50–60% of total image height
Eye level (measured from bottom of image) 50–60% of total image height
Pose Facing straight to camera
Attire Formal clothing
Expression Neutral, no visible expression

Background color: The official User Manual does not specify a required background color. The portal's account-creation interface may display a background expectation not captured in the published manual.

Why these specs matter

Indonesia's e-visa photo requirements are defined and published by the Directorate General of Immigration. Each numeric value in the table above reflects a specific check during document upload.

The 400×600-pixel minimum ensures sufficient image detail for identity verification. The 2 MB file-size ceiling is the value published in the User Manual; earlier platform documentation has referenced lower limits, but the manual is the most authoritative source currently available.

Head framing is governed by two overlapping constraints. First, the top of the head, including hair, to the bottom of the chin must occupy 50–60% of the image's total height. Second, eye level, measured from the bottom of the image, must fall between 50% and 60% of the image's total height. Together they define a narrow window for both head size and vertical position.

The JPEG, JPG, or PNG in color format requirement disqualifies grayscale images regardless of pixel dimensions. Pose and attire, facing straight to camera and wearing formal clothes, are among the photo conditions checked during the immigration authority's verification stage.

How to take the photo with iShotAPhoto

iShotAPhoto prepares a compliant Indonesia evisa photo you can upload directly to the portal.

  1. Select the document type. Open iShotAPhoto and choose Indonesia e-visa registration.
  2. Upload your photo. Use an image where your face is fully visible, you face the camera directly, and you are wearing formal clothing.
  3. AI compliance check. The tool checks your image against the official pixel dimensions, head-height range, and eye-position requirements, flagging issues before you proceed.
  4. Free preview. Review the framed, cropped result at no charge before downloading.
  5. Download. Save the processed file in the required format, ready to upload to evisa.imigrasi.go.id.
  6. Optional print delivery. If you need a physical copy, iShotAPhoto can ship printed photos to your address.

How to take it yourself with a phone

A clean Indonesia visa photo is achievable with a phone and careful attention to light and framing.

  1. Face a natural light source. Position yourself in front of a window in daylight. Natural frontal light fills the face evenly. Placing a window behind you produces backlight that shadows the face and shows up clearly in the photo.

  2. Use a plain background. Stand against an uncluttered wall with no patterns, furniture edges, or other people visible. A plain surface keeps the focus on the face.

  3. Face the camera directly. The official manual explicitly requires a pose facing straight to the camera. Both ears should appear at roughly equal distance from the lens.

  4. Keep a neutral expression. Relax your face, let your mouth rest closed naturally, and look straight ahead without squinting or raising your eyebrows. An expressive photo is listed in the official guidance as an unrecommended condition that causes rejection.

  5. Frame for the right head height. The head must fill 50–60% of the image height from chin to crown, with space above the hair and the chin fully visible. Having another person hold the phone at your eye level produces more consistent framing than a selfie.

  6. Review before uploading. Confirm the image is saved as JPEG or PNG in color and is under 2 MB. If the file is too large, reduce the export quality slightly rather than cropping below the 400×600-pixel minimum.

Common rejection reasons

Blurry photo. The official manual lists blurry photos as the first unrecommended condition. Camera shake and a dirty lens are the most frequent causes. Photograph in good light and hold the phone steady or brace it against a firm surface.

Not a sole face shot. Photos that include other people, show a partial face, or feature objects are explicitly rejected. The image must contain one fully visible face, centered in frame, with nothing else in the composition.

Facial expression. An expressive face is listed as an unrecommended photo type. This covers smiling, frowning, raised eyebrows, and an open mouth. Wait for a fully relaxed, neutral look.

Incorrect composition. The manual flags photos that are too close or too far as improper. A photo that cuts the chin and a photo where the face fills only a small central area both fail the head-height check.

Incorrect passport scan. The passport identity page is a separate upload from the photo. The manual requires it to be sharp, in focus, not ghosted, not covered, not cropped, not folded, not blurry, and in landscape orientation. Photographing the passport under uneven light or at an angle is a common source of problems.

Incorrect data entry. The manual states that incorrect data entry or uploading the wrong documents may result in rejection. The Step 3 review stage in the portal exists specifically to catch these errors before final submission.

Expired payment window. Credit card payment must be completed within 3 hours of the payment code being issued. After that window closes, the application is rejected automatically and must be resubmitted from the beginning.

Pending-status deadline missed. If the immigration authority issues a pending status requiring action from the applicant, the applicant must respond within 7 working days through the portal. Failure to respond within that window triggers automatic rejection.

How iShotAPhoto compares to other options

Preparing a compliant Indonesia e-visa photo before you start the application avoids delays caused by rejected uploads. Here is how common options compare.

Option Cost Time Approval likelihood Convenience
iShotAPhoto Low Quick High when AI check passes Any device, any location
Pharmacy kiosk Moderate Quick Varies Requires a nearby location
Photo studio Premium Moderate High when studio knows e-visa photo rules Requires travel
Phone booth Low Quick Varies Requires a nearby booth

Costs and times vary by region.

Country-specific notes

Visa validity. The e-visa must be used to enter Indonesia within 90 days of the issue date. If 90 days pass without entry, the visa lapses and a new Indonesia visa application is required.

Passport validity. Your passport must retain at least 6 months of remaining validity at the time of arrival in Indonesia. Check this before submitting, since fees are non-refundable.

Guarantor pathway. A foreigner's guarantor in Indonesia, such as an Indonesian citizen or a company operating there, can apply for the visa on the foreigner's behalf through the same portal at evisa.imigrasi.go.id.

Visit on Arrival (eVOA). The Indonesia visa on arrival is a separate product from the standard e-visa. The VoA requires no account, is issued instantly, can cover groups of up to 5 people in a single application, and accepts credit card payment from abroad. Eligible travelers who qualify for the VoA do not need to complete the account-registration process described in this article.

Consular applications. For certain purposes, foreigners can also apply directly at Indonesian representative offices abroad through non-online channels rather than the evisa portal.

Golden Visa. Indonesia offers a Golden Visa for foreigners with financial capabilities or special talent, providing stays of 5 or 10 years. This is a separate product from the standard e-visa with its own application pathway.

Special cases

The official User Manual does not publish specific photo guidance for children, religious head coverings, eyeglasses, or medical accommodations. The general rules apply: the full face must be visible from chin to crown, the subject must face the camera directly, and the image must meet the 400×600-pixel minimum with neutral expression and formal attire. For individual circumstances not addressed in the published manual, contact the Directorate General of Immigration through the official portal or through an Indonesian representative office abroad.

Frequently asked questions

What are the Indonesia e-visa photo requirements?
The photo must be JPEG, JPG, or PNG format in color, at least 400×600 pixels, and no larger than 2 MB. The head from chin to crown must occupy 50–60% of the total image height, and eye level must fall 50–60% up from the bottom of the image. The applicant must face the camera directly, wear formal clothing, and maintain a neutral expression.

What is the Indonesia evisa photo size in pixels?
The official manual sets a minimum of 400 pixels wide by 600 pixels tall. No maximum pixel dimension is stated, but the file must stay under 2 MB. Standard JPEG export at moderate quality keeps typical portrait photos within that limit.

What background color should I use for my Indonesia visa photo?
The official User Manual does not specify a background color. The portal interface at evisa.imigrasi.go.id may show a current background requirement during the upload step. Verify this directly at the portal rather than relying on third-party descriptions of the Indonesia visa photo background, as the requirement may have changed.

How do I apply for an Indonesia visa online?
Every foreigner must first create an account at evisa.imigrasi.go.id by uploading a passport identity page and a passport photo, completing the registration form, and activating the account via the emailed link. The application then follows three steps: upload the passport identity page, fill out the visa-type and personal-information form selecting a payment method, and review all data before submission. After payment the application enters verification, validation, and profiling before a decision is issued.

How long do I have to use my Indonesian e-visa after it is issued?
The e-visa must be used to enter Indonesia within 90 days of the issue date. After 90 days the visa is no longer valid and a new application is required.

What payment methods are accepted for the Indonesian online visa?
Cards with the Visa, MasterCard, or JCB logo are accepted for credit card payment. The SIMPONI government billing system accepts payment at bank tellers, ATMs, mobile banking, internet banking, and marketplace platforms including Tokopedia and Bukalapak. The credit card payment code is active for 3 hours; the SIMPONI code stays active for 24 hours.

Are Indonesia visa fees refundable if the application is rejected?
No. Visa fees are non-refundable regardless of the application outcome. Review your photo and all entered data carefully at the review step before final submission, as there is no recourse after payment.

Do I need to print the Indonesia e-visa or can I show it on my phone?
Either is acceptable. Present the visa in softcopy on a device or in printed form at the immigration counter. The officer will then affix an entry sticker.

Can the eVOA (Visit on Arrival) be applied for without an account?
Yes. The Visit on Arrival visa requires no account, is issued instantly, can cover groups of up to 5 people, and accepts credit card payment from abroad. It is a different product from the standard Indonesia e-visa described in this article, which requires account registration at evisa.imigrasi.go.id.

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Official sources