Why Japan eVisa Photos Get Rejected and How to Fix Them

April 03, 2025

Applying for a Japan eVisa can be an exciting step towards your trip, but encountering photo upload errors on the official website can quickly turn into a frustrating experience. Many applicants report seeing confusing error messages after submitting their facial photograph, leaving them searching for straightforward solutions.

One common hurdle involves meeting the strict technical requirements. Your photo needs precise dimensions, a specific background color (usually plain white or off-white), and your face must be correctly centered and proportioned within the frame. Thankfully, ensuring compliance with these technical specifications is manageable. Services like iShotAPhoto.com specialize in processing photos to meet these exact standards, saving you time and potential headaches.

However, even with a technically compliant photo, another frequent issue arises: a red error message stating, "Error: Cut out a facial photo manually". This particular error can seem perplexing, especially if you believe your photo is correctly formatted. The good news is that this usually indicates the system needs a little help identifying the facial area. To resolve this, simply click the "Cut out the face manually" button that appears. You'll then be prompted to adjust a red canvas or bounding box over your facial region in the uploaded image. This manual guidance typically helps the system accurately recognize the face, and the process usually takes only a few moments to complete.

Skip the Frustration: Get Your Japan eVisa Photo Right the First Time

While manually adjusting the photo on the eVisa portal is a possible solution, navigating these errors can be time-consuming and add unnecessary stress to your application process. Why wrestle with confusing error messages and manual adjustments when a simpler path exists?

Let iShotAPhoto.com take the guesswork out of your Japan eVisa photo. We understand the precise requirements set by the Japanese authorities, utilize technology to ensure full compliance, and deliver a perfectly formatted photo ready for upload. Get your application right the first time and focus on planning your exciting trip to Japan!

Happy travels!